1.1
Defining the problem space
I worked on what would make it competitive in the market. Stakeholder interviews helped define and surface what was novel, and what is an ultimate goal. I synthesised the data collected and decided what could be built in five months, and where the line sat between proof-of-concept and MVP.
Conversational AI agent — present throughout the experience, not contained in a chat. A generative UI layer on a purpose-built design system delivered ultimate personalisation, tailoring every surface to the user in real time.
— executive stakeholder, surfaced during the discovery workshops.
